We're always on the lookout for more team players. Send us an email — people@madeats.co

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MadEats

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What is MadEats?

Where are you located? Do you deliver / Do you have a physical store to dine-in?

What are your store hours?

What are your bestsellers?

Are you on Facebook or Instagram?

How can we send a partnership request/proposal?

About Us

Can I make a special request to my order?

How can I make changes to my order?

Can I pick up my order? What are the pickup details?

Do you do same-day deliveries?

How much is the delivery fee?

What is the status of my order?

I received the wrong order / I have missing orders

How long is the delivery time?

Order and Delivery Concerns

Where can I input the promo code?

Can I use multiple promo codes?

Why isn't the promo code working?

Promos and Discounts

What modes of payment do you accept?

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Do you accept Senior Citizen/Persons with Disabilities cards?

Payments

What is the MadWorld Loyalty Program?

How can I join the MadWorld Loyalty Program?

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How come my points haven't been credited to my account?

MadWorld Loyalty Program

Can I see a menu?

Can I see the nutritional value of a particular product?

How do I reheat my food?

Product Knowledge

Do you cater to bulk orders / coffee carts?

Can I order from multiple brands?

Bulk Orders and Website Use